“To sustain high performance, organizations must build the capacity to learn and keep changing over time.” What does a healthy organization look like in your mind? Employees finding meaning through their work? Customers finding transforming experiences through their interactions with you? Investors & shareholders making a difference through their investments? That’s what it should look [...]
During my weekend reading, I came across 3 wonderful & inspiring messages from Joe Stump in his recent interview on Capture The Flag that will surely help any internet / technology entrepreneur rethink (or solidify) their current perceptions of where they’re headed & why. Whether an internet entrepreneur, corporate executive, engineering team leader or budding [...]
Leaders only have to get 2 things right in order to be successful; Direction & Delegation, everything else is a contributing process. Leadership is the process of social influence, in which one person enlists the aid and support of others in the accomplishment of a common task. “Effective leadership” includes the ability to successfully integrate [...]
Dysfunctional management teams slow down, derail, and eventually paralyze an entire company! Human dynamics dictate that few teams will ever work as well as they should. Three crucial priorities for constructing and managing effective top teams will help drive better business outcomes in areas ranging from customer satisfaction to worker productivity and many more. 1. [...]
“The Customer Comes Second: Put Your People First and Watch ‘em Kick Butt.” (Hal Rosenbluth) And once you’ve recognized the role your people play, keep in mind that “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” (Sam [...]