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A Win Win Strategy – Maximizing Your Talent Through Consumer Experience

Published on May 31, 2010 By The Strategy Guy

Employees as consumers.. how do you feel about that image? When an employee isn’t having a rewarding experience, don’t they often prefer to go elsewhere? Likewise when an employer isn’t having a satisfying experience, they also look to reshuffle the cupboards & acquire new talent. In practice it’s called “turn-over“! I stumbled across HBR’s interview […]

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